Silk and Great Value Plant-Based Products Recall Class Action
Reviewed by Marty Mikhail, lawyer licensed by the Law Society of OntarioLast verified How we verify
Status
Claims closedEstimated Payout
$400 to $300,000
Claim deadline
Claims closed
The filing deadline for this claim has passed and filing is now closed. If you already submitted a claim, the claims administrator will contact you about next steps and payment.
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About this claim
If you bought or consumed recalled Silk or Great Value plant-based products and got sick as a result, you may be eligible for a cash payment based on how serious your illness was.
Read more
On July 8, 2024, Danone Canada recalled certain Silk Canada and Great Value plant-based products because they may have been contaminated with Listeria monocytogenes. People who bought or consumed the recalled products and became ill, and in some cases their family members, brought a class action against Danone Canada, Wal-Mart Canada Corp., Joriki Inc., and Intact Insurance Company.
The parties reached a settlement, and the defendants deny any wrongdoing. The Superior Court of Quebec approved the settlement on April 17, 2026. It sets up a fund of $7,500,000 to compensate approved claimants, provincial health insurers, legal fees, and administration costs, with individual payments based on how severe each person's illness was.
Claim types
This case covers more than one type of claim. Each has its own payment, proof requirements, and eligibility. Review the type that applies to you.
Tier I | Symptoms up to 48 hours
For a primary claimant who developed symptoms consistent with Listeriosis or a qualifying psychological disorder that lasted up to 48 hours.
Payment: $400 per primary claimant
Proof: Documents required
Who qualifies
- Symptoms lasted up to 48 hours
- Proof of purchase, retained packaging, or a declaration if unavailable
- Declaration attesting to consumption and illness
Tier II | Symptoms more than 48 hours up to one week
For a primary claimant whose symptoms lasted more than 48 hours and up to one week.
Payment: $1,500 per primary claimant
Proof: Documents required
Who qualifies
- Symptoms lasted more than 48 hours and up to one week
- Proof of purchase, retained packaging, or a declaration if unavailable
- Declaration attesting to consumption and illness
Tier III | More than one week, no hospitalization
For a primary claimant whose symptoms lasted more than one week without being hospitalized.
Payment: $7,000 per primary claimant
Proof: Documents required
Who qualifies
- Symptoms lasted more than one week
- Was not hospitalized
- Contemporaneous medical records showing Listeriosis or consistent symptoms or a psychological disorder
Tier IV | More than one week, hospitalized without complications
For a primary claimant hospitalized for more than a week but who did not develop complications or permanent symptoms.
Payment: $10,000 per primary claimant plus $900 per day of hospitalization and documented special damages, capped at $30,000 per claimant
Proof: Documents required
Who qualifies
- Symptoms lasted more than one week
- Was hospitalized but did not develop complications or permanent symptoms
- Contemporaneous medical records and hospitalization records
Tier V | More than one week, hospitalized with severe complications or permanent symptoms
For a primary claimant hospitalized who developed severe complications and/or permanent symptoms.
Payment: $30,000 per primary claimant plus $900 per day of hospitalization, special damages, and up to $70,000 for family claimants, capped at $150,000 per claimant
Proof: Documents required
Who qualifies
- Symptoms lasted more than one week
- Was hospitalized and developed severe complications and/or permanent symptoms
- Contemporaneous medical records confirming Listeriosis and complications
Tier VI | Symptoms resulting in death
For the estate and family of a primary claimant whose illness resulted in death.
Payment: $150,000 plus $900 per day of hospitalization, special damages including up to $19,612.30 for funeral expenses, and $105,000 for family claimants, capped at $300,000 per claimant
Proof: Documents required
Who qualifies
- Symptoms resulted in death
- Medical records confirming death was caused by Listeriosis
- Proof of family relationship and shared address for family claimants
- Invoices and receipts for funeral expenses
Claim Administrator
- Concilia Services Inc.
- Phone1-888-367-7705
- Websitehttps://www.plantbeverages-settlement.com/
- Email[email protected]
- Mail5900 Andover Avenue, Suite 1 Montreal, Quebec H4T 1H5
Settlement Notices
Frequently Asked Questions
How much money can I receive?
Payments depend on the severity of your illness. They range from $400 for symptoms lasting up to 48 hours, up to $150,000 for symptoms resulting in death, plus additional amounts such as $900 per day of hospitalization, documented special damages, and up to $105,000 for family claimants in the most serious cases. The exact amount cannot be known until all claims are reviewed, and payments may be adjusted up or down on a pro rata basis.
What is the deadline to file a claim?
Your completed Claim Package must be received by the Claims Administrator by October 16, 2026 at 11:59 p.m. PST.
How do I file a claim?
Complete the Claim Form available at www.PlantBeverages-Settlement.com and submit it with your supporting documents through the online portal, or by email, fax, mail, or courier to Concilia Services Inc.
What proof do I need to provide?
You generally need proof of purchase or retained packaging (or a declaration if these are not available) and, depending on your illness tier, contemporaneous medical records. Higher tiers require medical records confirming a Listeriosis diagnosis, hospitalization, or death, and family claimants must prove their relationship and shared address.
Is there a separate refund option?
Yes. Class members can also benefit from Danone Canada's Voluntary Refund Program for the recalled products, which is being maintained until October 16, 2026 at 11:59 p.m. PST. This is separate from the compensation claim described here.