Was your flight delayed, cancelled, or overbooked?
Question 1
What happened to your flight?
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Canada's Air Passenger Protection Regulations set minimum compensation airlines may have to pay when a delay, cancellation or denial of boarding is within their control. Answer a few questions about what happened and this free checker tells you what you may be able to claim and exactly how to claim it yourself. Claim.ca takes no fee and no part of your claim.
This tool applies the Air Passenger Protection Regulations (SOR/2019-150) as in force on June 17, 2026. The rules are expected to change.
Quick answers
- How much is the compensation?
- For a delay or cancellation within the airline's control and not required for safety, minimum compensation under section 19 runs from $125 to $1,000 depending on the airline's size and how late you arrived. For denied boarding, section 20 sets $900 to $2,400 regardless of airline size.
- What is the deadline to claim?
- For a delay or cancellation, you must file with the airline before the first anniversary of the disruption (section 19(3)). The airline then has 30 days to pay or explain why it says compensation is not payable (section 19(4)).
- What if the airline blames weather or safety?
- Compensation applies only when the disruption was within the airline's control and not required for safety. The reason is the airline's claim, not a settled fact. The airline must tell you the reason (section 13(1)). Ask for it in writing anyway: once you file, a refusal must come with a written explanation (section 19(4)), and you can challenge it with the Canadian Transportation Agency if it appears wrong.
- Does everyone on the booking count?
- Each passenger on the booking, including children, may claim separately. One adult may claim for the whole group.
- Can the airline pay me in vouchers?
- Compensation must be paid in money unless you are offered and confirm in writing an alternative of greater value (section 21). You may decline a voucher.
Lost or delayed baggage instead? Read the baggage guide.
This is general information about federal regulations, not legal advice about your situation. Claim.ca does not handle flight compensation claims and takes no fee from them.