{"settlement":{"id":"silk-great-value-plant-based-products-2025","slug":"silk-great-value-plant-based-listeria-recall-2024","title":"Silk and Great Value Plant-Based Products Recall Class Action","category":"Food and Beverage","status":"Claims closed","tags":{"industry":["Consumer goods"],"geographic":["Canada-wide"],"recoveryType":["Cash payment"],"documentation":["Self-attestation only","Receipts or proof of purchase required","Other documentation"],"eligibilityTrigger":["Purchased a product","Was a patient or received treatment","Was exposed to a substance or contamination"]},"classDefinition":"All persons in Canada who purchased or ingested the Silk Canada Products or Great Value Products subject to the recall initiated by Danone Canada on July 8, 2024, including those who suffered any physical or psychological harm as a result, and their successors, assigns, family members, and dependants.","plainLanguageSummary":"If you bought or consumed recalled Silk or Great Value plant-based products and got sick as a result, you may be eligible for a cash payment based on how serious your illness was.","eligibilityCriteria":[],"recoveryRange":"$400 to $300,000","filingInstructions":"Download the Claim Form from the settlement website at www.PlantBeverages-Settlement.com.\nComplete all parts of the Claim Form for the person who consumed the recalled product (a separate form is required for each primary claimant).\nGather your supporting documents, such as proof of purchase or retained packaging (or a declaration if these are not available) and any medical records showing your illness.\nIf you are claiming as a family member, include documents proving your relationship to the primary claimant.\nSubmit your completed Claim Package online through the claims portal, or by email, fax, mail, or courier to the Claims Administrator by October 16, 2026 at 11:59 p.m. PST.","caseBackground":"On July 8, 2024, Danone Canada recalled certain Silk Canada and Great Value plant-based products because they may have been contaminated with Listeria monocytogenes. People who bought or consumed the recalled products and became ill, and in some cases their family members, brought a class action against Danone Canada, Wal-Mart Canada Corp., Joriki Inc., and Intact Insurance Company.\n\nThe parties reached a settlement, and the defendants deny any wrongdoing. The Superior Court of Quebec approved the settlement on April 17, 2026. It sets up a fund of $7,500,000 to compensate approved claimants, provincial health insurers, legal fees, and administration costs, with individual payments based on how severe each person's illness was.","administratorName":"Concilia Services Inc.","administratorContacts":[{"type":"phone","label":"","value":"1-888-367-7705"},{"type":"online","label":"Website","value":"https://www.plantbeverages-settlement.com/"},{"type":"email","label":"","value":"PlantBeverages@conciliainc.com"},{"type":"mail","label":"","value":"5900 Andover Avenue, Suite 1 Montreal, Quebec H4T 1H5"}],"administratorRole":"claims","agentName":"","agentContacts":[],"agentClaimFormHelp":false,"classCounselName":"","classCounselContacts":[],"classCounselFirms":[],"submissionMethods":[{"type":"online","label":"","value":"https://www.PlantBeverages-Settlement.com"},{"type":"email","label":"","value":"PlantBeverages@conciliainc.com"},{"type":"fax","label":"","value":"1-888-770-6049"},{"type":"mail","label":"","value":"Concilia Services Inc., 5900 Andover Avenue, Suite 1, Montreal, Quebec, H4T 1H5"}],"sourceDocuments":[{"url":"/uploads/6049a156b607461239ae61dc-Long_Form_Settlement_Approval_Notice-EN.pdf","title":"Notice to Class Members"},{"url":"/uploads/c9275386e4cb416b63f89dce-Claim_Form-EN.pdf","title":"Claim Form"},{"url":"/uploads/c0e9ccbf5522115752ef7aeb-Compensation_Grid-EN.pdf","title":"Additional Settlement Document"},{"url":"/uploads/af507e922adb5188c6f0d474-Long_Form_Settlement_Approval_Notice-FR.pdf","title":"Avis aux membres du groupe"},{"url":"/uploads/ab19f909da041f5a1f37a82c-Claim_Form-FR.pdf","title":"Formulaire de réclamation"},{"url":"/uploads/252099e476b139ffc3a5f276-Compensation_Grid-FR.pdf","title":"Document supplémentaire"}],"shortFormNoticeUrl":"/uploads/f740420af7398e78602fe4d8-Short_Form_Settlement_Approval_Notice-EN.pdf","longFormNoticeUrl":"/uploads/6049a156b607461239ae61dc-Long_Form_Settlement_Approval_Notice-EN.pdf","settlementAgreementUrl":"","claimFormDocumentUrl":"/uploads/c9275386e4cb416b63f89dce-Claim_Form-EN.pdf","claimForms":[{"id":"1ec1ba4915e7","url":"/uploads/c9275386e4cb416b63f89dce-Claim_Form-EN.pdf","name":"Claim Form","language":"en","description":""},{"id":"07e72dbfa96f","url":"/uploads/ab19f909da041f5a1f37a82c-Claim_Form-FR.pdf","name":"Formulaire de réclamation","language":"fr","description":""}],"claimFormsButtonLabel":"claim-form","claimFormsUnavailable":false,"claimFormsUnavailableReason":"","claimFormGuides":[],"additionalDocuments":[],"optOutFormUrl":"","optOutInstructions":"","objectionFormUrl":"","objectionInstructions":"","faqs":[{"answer":"Payments depend on the severity of your illness. They range from $400 for symptoms lasting up to 48 hours, up to $150,000 for symptoms resulting in death, plus additional amounts such as $900 per day of hospitalization, documented special damages, and up to $105,000 for family claimants in the most serious cases. The exact amount cannot be known until all claims are reviewed, and payments may be adjusted up or down on a pro rata basis.","question":"How much money can I receive?"},{"answer":"Your completed Claim Package must be received by the Claims Administrator by October 16, 2026 at 11:59 p.m. PST.","question":"What is the deadline to file a claim?"},{"answer":"Complete the Claim Form available at www.PlantBeverages-Settlement.com and submit it with your supporting documents through the online portal, or by email, fax, mail, or courier to Concilia Services Inc.","question":"How do I file a claim?"},{"answer":"You generally need proof of purchase or retained packaging (or a declaration if these are not available) and, depending on your illness tier, contemporaneous medical records. Higher tiers require medical records confirming a Listeriosis diagnosis, hospitalization, or death, and family claimants must prove their relationship and shared address.","question":"What proof do I need to provide?"},{"answer":"Yes. Class members can also benefit from Danone Canada's Voluntary Refund Program for the recalled products, which is being maintained until October 16, 2026 at 11:59 p.m. PST. This is separate from the compensation claim described here.","question":"Is there a separate refund option?"}],"eligibilityChecker":{"questions":[{"id":"purchased-or-ingested","text":"Did you purchase or consume a recalled Silk Canada or Great Value plant-based product?","type":"yes_no","helpText":"These are the plant-based products Danone Canada recalled starting July 8, 2024 due to possible Listeria contamination.","qualifyingAnswer":"yes","criticalForEligibility":true},{"id":"in-canada","text":"Did this happen in Canada?","type":"yes_no","qualifyingAnswer":"yes","criticalForEligibility":true},{"id":"experienced-illness","text":"Did you experience physical or psychological harm as a result?","type":"yes_no","helpText":"This includes symptoms consistent with Listeriosis or a new medically recognized psychological disorder following consumption.","qualifyingAnswer":"yes","criticalForEligibility":true},{"id":"no-prior-compensation","text":"Is it true that you have not already received compensation from Danone Canada for this illness?","type":"yes_no","qualifyingAnswer":"yes","criticalForEligibility":true}],"uncertainMessage":"Some of your answers were Not sure, so we could not confidently determine your eligibility.","qualifyingMessage":"Based on your answers, you appear to fall within the class definition for this settlement.","nonQualifyingMessage":"Based on your answers, you do not appear to fall within the class definition for this settlement."},"claimCategories":[{"id":"tier-1","name":"Tier I | Symptoms up to 48 hours","description":"For a primary claimant who developed symptoms consistent with Listeriosis or a qualifying psychological disorder that lasted up to 48 hours.","recoveryType":["Cash payment"],"documentation":["Self-attestation only","Receipts or proof of purchase required"],"recoveryRange":"$400 per primary claimant","eligibilityChecker":null,"eligibilityCriteria":["Symptoms lasted up to 48 hours","Proof of purchase, retained packaging, or a declaration if unavailable","Declaration attesting to consumption and illness"]},{"id":"tier-2","name":"Tier II | Symptoms more than 48 hours up to one week","description":"For a primary claimant whose symptoms lasted more than 48 hours and up to one week.","recoveryType":["Cash payment"],"documentation":["Self-attestation only","Receipts or proof of purchase required"],"recoveryRange":"$1,500 per primary claimant","eligibilityChecker":null,"eligibilityCriteria":["Symptoms lasted more than 48 hours and up to one week","Proof of purchase, retained packaging, or a declaration if unavailable","Declaration attesting to consumption and illness"]},{"id":"tier-3","name":"Tier III | More than one week, no hospitalization","description":"For a primary claimant whose symptoms lasted more than one week without being hospitalized.","recoveryType":["Cash payment"],"documentation":["Receipts or proof of purchase required","Other documentation"],"recoveryRange":"$7,000 per primary claimant","eligibilityChecker":null,"eligibilityCriteria":["Symptoms lasted more than one week","Was not hospitalized","Contemporaneous medical records showing Listeriosis or consistent symptoms or a psychological disorder"]},{"id":"tier-4","name":"Tier IV | More than one week, hospitalized without complications","description":"For a primary claimant hospitalized for more than a week but who did not develop complications or permanent symptoms.","recoveryType":["Cash payment"],"documentation":["Receipts or proof of purchase required","Other documentation"],"recoveryRange":"$10,000 per primary claimant plus $900 per day of hospitalization and documented special damages, capped at $30,000 per claimant","eligibilityChecker":null,"eligibilityCriteria":["Symptoms lasted more than one week","Was hospitalized but did not develop complications or permanent symptoms","Contemporaneous medical records and hospitalization records"]},{"id":"tier-5","name":"Tier V | More than one week, hospitalized with severe complications or permanent symptoms","description":"For a primary claimant hospitalized who developed severe complications and/or permanent symptoms.","recoveryType":["Cash payment"],"documentation":["Receipts or proof of purchase required","Other documentation"],"recoveryRange":"$30,000 per primary claimant plus $900 per day of hospitalization, special damages, and up to $70,000 for family claimants, capped at $150,000 per claimant","eligibilityChecker":null,"eligibilityCriteria":["Symptoms lasted more than one week","Was hospitalized and developed severe complications and/or permanent symptoms","Contemporaneous medical records confirming Listeriosis and complications"]},{"id":"tier-6","name":"Tier VI | Symptoms resulting in death","description":"For the estate and family of a primary claimant whose illness resulted in death.","recoveryType":["Cash payment"],"documentation":["Receipts or proof of purchase required","Identity verification required","Other documentation"],"recoveryRange":"$150,000 plus $900 per day of hospitalization, special damages including up to $19,612.30 for funeral expenses, and $105,000 for family claimants, capped at $300,000 per claimant","eligibilityChecker":null,"eligibilityCriteria":["Symptoms resulted in death","Medical records confirming death was caused by Listeriosis","Proof of family relationship and shared address for family claimants","Invoices and receipts for funeral expenses"]}],"proceedings":null,"relatedSlugs":[],"group":null,"cardSummary":"For people in Canada who bought or drank the recalled Silk or Great Value plant-based products and became ill. Compensation depends on the severity of the illness.","proofRequired":"required","claimTime":"about 20 minutes","claimAmount":"$400 to $300,000","coverageStartDate":"2024-07-08","coverageEndDate":"","deadline":"2026-10-16","optOutDeadline":"","objectionDeadline":"","approvalHearingDate":"2026-01-26","approvalHearingDates":[{"date":"2026-01-26","label":""}],"approvalPending":false,"resolution":"settlement","judgmentAppealed":false,"seriousHarmEnabled":false,"quietPresentation":false,"formHelperEnabled":false,"dateAdded":"2026-06-12","lastUpdated":"2026-10-18","firstPublishedAt":"2026-06-12","claimsOpenedAt":"2026-06-12","lastVerifiedAt":"2026-06-12","languages":["en","fr"]}}